Privacy Policy

Fougue. (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book a Fougue. experience.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide and improve our services.

a. Personal Information

When you interact with Fougue., we may collect:

  • First and last name

  • Email address

  • Phone number

  • Information shared during booking or enquiries (such as preferred date, experience details, or special requests)

b. Usage & Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

This data helps us understand how our website is used and improve the experience.

c. Cookies

We use cookies and similar technologies to ensure proper website functionality and basic analytics. You may disable cookies in your browser settings, though some features of the site may not function properly.

2. How We Use Your Information

We use your information to:

  • Process and manage bookings

  • Communicate with you regarding your experience

  • Respond to enquiries and provide customer support

  • Send relevant updates or information related to Fougue.

  • Improve our website and services

We do not collect more data than necessary, and we do not use your information for purposes unrelated to Fougue..

3. Marketing Communications

With your consent, we may contact you with information about Fougue.experiences, updates, or special releases.
You may opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.

4. Payments

Payments made through the Fougue.website are processed by secure third-party payment providers.
Fougue. does not store or have access to your payment card details. Payment information is handled directly by the payment provider in accordance with their own privacy and security policies.

5. Sharing of Information

We do not sell or rent your personal information.

We may share limited information only when necessary:

  • With trusted service providers (such as payment processors or technical partners) strictly to deliver Fougue. services

  • When required by law or legal process

All third parties are expected to handle your information securely and confidentially.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver Fougue. services

  • Comply with legal or accounting obligations

  • Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymized.

7. International Data Transfers

Fougue. operates in the United Arab Emirates.
If you access our website or services from outside the UAE, your information may be transferred to and processed in the UAE. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

9. Children’s Privacy

FOUGUE services are intended for individuals aged 18 and over.
We do not knowingly collect personal data from children under 18.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:love@fougue.ae.